Dutch Bros Coffee - Phoenix

Seriously would not serve me if I did not walk all the way around and take a U-turn at a crossing through the “right entrance” that is always incredibly hard to turn on. I was already in the line and it was the first time that there were only 2 cars in the drive thru. what a sweat.

Rude employees. terrible coffee. terrible directions on the road thru. I saw an accident. will not be back.

Are always going to these Dutch brothers. they were efficient, the coffee was good and the people friendly. all people are still friendly, the line takes much longer, until sometimes 3 to 5 minutes per car, which is ridiculous. today I saw the girl chatting with someone for a very long time then finally the second drink came for this car and when I got up there my coffee was cold and it was bitter- the first time I had the worst tasting coffee it was like followers. I can't wait to get rid of the money from the app and I'll never come back rough.

Typically long waits with a small parking lot in a challenging location for efficient queuing but you'll always find a friendly staff. Order accuracy issues are rare but have happened on a few of my visits so double check your drink before you leave the line.

5 stars for the coffee. Best in town. Now for the feedback. I agree with the one star reviews the traffic is catastrophic. Almost rear ended several times by drivers not paying attention while hanging out in the middle of the road. The employees taking the orders at times are oblivious of the situation and instead of moving cars forward they stand there idle taking the order and chatting. I’m not interested in becoming your friend I just want to order my coffee and get out of there. I get it you want to leave a little space, however, it’s two and three car length gaps at times. Second, let’s address “would you like to leave a tip”. STOP ASKING. The app has a tipping feature and there are two blue boxes at both windows. If I’m in the mood or have the cash to tip I will do it. BE AWARE tips are added without permission.Whether it is intentional or not it’s annoying. I was curious why the price of my coffee kept changing. I finally asked for a receipt and started seeing the tip added without my permission. Imagine going to a restaurant getting a receipt and having the waiter stand over you and ask are you going to tip me? It’s annoying and please stop. Thank you