Cheddar's Scratch Kitchen

Good food, nice ambiance and our waitress Aleah was great and went the extra mile to take care of all our needs!

The service was quick. The food was not great. It was loud and the table was sticky. The kiosk really need wiped

Ordered to go food, and I have never been more disappointed. The croissants were the only good thing of all the food we ordered. The tilapia and shrimp was so dry and over cooked, and the mashed potatoes were so bland. My husband ordered the new Orleans pasta that we normally absolutely love it but this time it was so dry, and it literally had 2 pieces of grisly bunched up chicken. It also only had 3 pieces of shrimp, and the pasta was overcooked and hard. I even ordered extra sauce for the pasta, and that didn't help anything. I get it it was late, and they were somewhat busy, but if the quality starts lacking, shut down to go orders. Don't give out terrible quality.

We went to this cheddars yesterday evening April 5th. We got there around 6:20p and they said it would be a 30-40 wait no big deal. It’s almost a hour and we haven’t heard anything. So, I go back in and ask if our name was called. They forgot about us and they finally seated us. We get to the table we order our drinks and food around 7:30. The server barely comes back to the table. The people beside us got there 20 minutes after we did. They got their food way before we did and the server made sure they had their drinks filled up but didn’t make sure we had ours as we ran out.Around 8:25 we finally get our food and the look of disappointment hit my 4 year old daughters face when her food didn’t come out because “her ticket got lost” I was so upset at that point and I couldn’t eat my food in front of my child. So I waited to eat mine and finally 10 minutes later her food comes out. The server did not have it together because when she actually did come to the table kept asking the same questions and it still wouldn’t get done. We finally got done with our food around 9:15.It was absolutely ridiculous it took us that long to get seated and get our food. It doesn’t even deserve a 1 star. I have been to other Cheddar’s and this was the worst service I have ever been to.Do better!!!!

First, we were told we would have a 30 40 minute wait time. They completely forgot about us after over an hour of waiting outside, we never even got the text. We had to go in and remind them that we had been waiting, only then we were finally seated. Second, we waited on our food to come out for yet another hour, and once the food arrived, they forgot to bring an entire meal for our kid, our sides and our drinks. I’m writing this as I sit in the restaurant… STILL waiting for our orders to come in. This has been the worst service we have ever experienced and I advise y’all not to waste your time here like we did.