Popeyes Louisiana Kitchen - Pinehurst

Third visit to drive thru. As usual, out of items, today, no Diet Coke, no regular tenders, only spicy. Ordered their nuggets, very, very greasy. Chicken sandwiches (2) had old chicken, tough as shoe leather. Two orders of popcorn shrimp, both cold and old, like maybe cooked yesterday. No moisture at all in the shrimp. This was at 2:30 in the afternoon, so really all good should have been cooked to order. Oh well, lesson learned, this Popeyes is never getting my business again. Waste of lunch for my grandchildren. Peanut butter and jelly tasted good.

Ordered online 10 minutes before I reach the restaurant. Waited in the drive through line for another 10 minutes. After rudely being cut off at the speaker by whoever was working the speaker before I could even finish my sentence and waiting another 5 minutes there before being spoken to again. I then pull to the window to be told I have to wait 10 more minutes for the order I placed nearly 20 minutes ago at this point because it?s not ready. What?s the point in ordering ahead if it takes longer than just ordering normally? I don?t understand. Will not return.

This location is absolutely ridiculous. I place an order for this location the employees ask to see so I show them and then they hit buttons on my phone while it?s still in my hand and sent my order to a different location and then told me ? I?m sorry we can?t do anything we don?t even know how to use the app.? I call the manager Nancy and she is absolutely no help and then says it?s not her employees fault but yet she said she has told them not to touch peoples phone. I highly recommend using a different location.

Beyond disgusted!!! I ordered fries with the chicken tenders for my kids, instead I got OLD Mac n cheese. I called to report their mistake, instead the manager argued with me unprofessionally. When I returned to the location, She decided to ignore me till she was ready to address the issue instead of trying to fix their lazy mistake. I asked if she would eat this or serve this to her kids, with no reply she threw fries on the counter and ignored the question. The Mac n cheese was unrecognizable, the burnt part looked like gravy and was definitely not edible and I was not going to serve this to my 4 year old. She never asked if I wanted a refund nor did I ask due to her rude attitude. When I was trying to give my son a portion of the strawberry Fanta in a cup he spotted a hair in the Popeyes cup and sure enough there is a hair!! I am totally disappointed in the way the manager handle the issue and even more disgusted in their idea of serving food the way I received it tonight. My recommendation to anyone, is to stay away from this location it has done nothing but gone downhill since this manager has been employed here. In my opinion the manger did not handle this professionally at all and should be fired immediately because she is not setting a good example for the younger employees that work around her. Never again!!! will I return to this location!!

Such a great place to go to eat. Never eaten here, I always pick up food for Uber eats and they are always on point with their orders for customers. If your in town visiting or driving through definitely stop and give them a try!