Genghis Grill - Plano

I understand that the reviews here aren't very favorable, but I had a fantastic experience. Typically, I order takeout from other GGs, but the weather was quite hot, and...

I received an incredible deal where I could buy one small or regular bowl and get another one for free. It’s a fantastic bargain! Make sure to sign up for the loyalty club. The waitress was outstanding and very...

Food is excellent! It's always consistent, probably because I prepare it myself. However, the staff's demeanor could use some improvement; they all seem quite unhappy. The male manager constantly tells everyone to sit down, as if we’re being treated like children.

I got there just 12 minutes later, around 8:45 PM (they close at 9). To my surprise, Cody didn’t have a container for the sauce, so he went next door to Jason's Deli, introduced himself to their manager, and got a container from them! Talk about excellent customer service! There were still customers in the restaurant, and I asked Cody if his wok was still hot and if he had any cauliflower rice. He checked and said yes, then asked how many servings I wanted. I said 2½, and his talented cook whipped it up for me in about five minutes. When I asked how much I owed for everything, Cody said it was on the house! I couldn’t believe it! He simply requested that I come back and give them a try again. Absolutely, I will! He saved what could have been a wasted $52 meal from the McKinney location. I am definitely returning and telling everyone about this fantastic experience!

My husband and I had a wonderful dining experience at Genghis Grill in Plano, TX. I particularly enjoyed being able to pile my plate high with my favorite proteins and vegetables. The service was excellent, and I ordered the small plate, which turned out to be quite filling.