Dunkin' - Plantation

One of the worst Dunkin donuts I've ever been to. There is no customer service, the staff always looks confused and unacceptable and my order is always wrong. Even my online to go orders are made incorrect or incomplete after 15-20mins. I would avoid going here at all costs.

I usually come to get my breakfast here every Thursday at 5:30am on my way to work and this is the third time that the lady tells me they're heating their oven and they won't be ready untill 30 min later. I don't understand why this is happening if the store is supposed to be open to serve since 4am I'd really like you to check what's going on.

Arrived at 5:19 AM today for a Hot Latte and was told the machine was cleaning. No apology or asked if I would care for something else. I asked why don't they clean it the night before and she got testy and said they do it in the morning. Get to work early and be ready when you open at 5 AM. They need to get organized because the only reason customers are going there is due to the location. Service is average at best.

If you have a choice go to the drive-through the inside takes forever a. They are nice and friendly mostly.

These are my dunkin donuts. right next to my house and they never fail me. very friendly and the coffee tastes clean.