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Contribuisci feedbackWe visited in 2023 and the food was OK but my god we waited ages considering it wasn't very busy at all. Visited again today 2nd June 2024, absolutely terrible service, we were one of the first to order food and waited ages for it to arrive. My wife went in to see where the food was and the waitress checked and it was ready, a few minutes later she brought it out. What the point in that was I’ll never know. The food was stone cold, we only noticed after I ate one of the fries, so my wife then touched her burger and said it was very cold. Fortunately after complaining we got a full refund because of a “miscommunication” between the bar and kitchen staff… Bear in mind it wasn’t even busy. Most definitely the last time we will go here after two poor experiences.
Come here today for some food and sat at a table outside. After looking at the menu which seems to have got smaller in choice, I went inside to place my order. On looking around it looked as if I was the first person to order food at 12:05 as there wasn’t anyone around. We waited for over half hour before I went to the bar to find out where my food order was and whilst I was there the girl who served me had a call from, I assume, the kitchen advising that my food was waiting to be served. I went back to my table and waited for her. When she brought the food out and left I could tell that the food wasn’t hot. The chips were cold and upon touching the burger it confirmed that it was also cold! For what we paid for our meal and drinks definitely wasn’t worth the £50 paid! I went back to the bar with the plates of food and asked for a refund as at this point I didn’t want to wait any longer for fresh food. I had to wait for a manager to issue my refund and had the excuse that there was miscommunication in the kitchen! I definitely won’t be coming back as we had the same issue last summer but wanted to give the place another try as it used to be a nice place to eat but now seems overpriced for the little amount of food you get.
I found this bar on the waterfront and was very impressed. There were 2 lovely staff John and Lana behind the bar who were more than happy to walk me through the local drinks and recommendations. A nice bar on the marina and if I'm in the area again would definitely try and get back to it.
The pub quiz here was absolutely amazing had a lot of fun. Would highly recommend. Jon was an amazing quiz master too!
We had such a great time at the sunday quiz! Jon was an excellent host and a friendly face every time we visit