Toby Carvery - Plymouth

We booked table for 5 for breakfast! Firstly given dirty cups for our breakfast. Cutlery also dirty had to clean with our own pack of tissues. The food was overcooked unappetising I asked if anymore coming out staff said No!. Two pots of burnt overcooked sausages tray of solid eggs. Obviously not going to be thrown away? Bread for toast was still frozen. No cold drinks available without paying extra. Coffee was weak cold. Yet still paid full price for a minimum amount of breakfast. After just 10min sat down we were told food being taken away. I asked staff if we could have fresh coffee he made two at first than reluctantly made another two .We were than asked to move as needed our table? The place was empty my disabled Son doesn't eat fast. Too top everything off myself other four have had diarrhoea stomach cramps. We will never go back or recommend this place.

I had dinner at a Toby Carvery restaurant with my family and relatives from Cornwall. While eating, we found a hair-like object on my partner's plate that turned out to be a piece of metal. We showed it to the waiter, who offered a 20% discount on our bill but no apology from the manager. We later moved to the bar area upon the waiter's request to clean up. An abrupt young woman then demanded we pay our bill without any courtesy. When we questioned her behavior, she refused service to one of my sisters and threatened to call the police if we didn't leave. As someone with experience in the restaurant industry, I found this treatment unacceptable and will not be returning to Toby Carvery. I will also be sharing my experience with others.

Absolutely shocking, worst customer service from a manager I have ever seen /experienced. As I myself have been in the hospitality trade for 15+ years I would be embarrassed and totally ashamed to think that one of my members of staff let alone a manager's attitude and customer service was totally rude and very unprofessional.

Good food, great service, brilliant price. Server Brad was excellent as always friendly and helpful. Yet another good meal for our regular visits . My friend wS helped also by Tim the chef who kindly carried her plate of food to our table. Service aboveand beyond.

We were heading off for a weekend away and decided to fuel up for the day with a breakfast at the Toby, we didn't book and easily found a table at 9am but by 10am most tables were taken so depending on what time you get there it's advisable to think about booking. We had a table in the bar area and you pay for your order at the bar and they give you your cutlery and cups if you have tea or coffee. You can gave as many hot drinks as you like as there is a station for you to help yourself. The food is at the carvery hatch and you help yourselves to what ever and how much you want, you can even have a big Yorkshire Pudding with your brekkie. All the food was fresh and hot and there is a toaster too so that you can have toast on the side or after.