Prime 13 - POINT PLEASANT BEACH

I had a terrible experience at this restaurant. The service was incredibly slow; it took 1.5 hours to receive a rare steak that was supposed to be medium rare. The tables were packed closely together, and I don't appreciate being so near to strangers. To top it off, we received the wrong order. We ordered five entrees, but the waiter only brought us two steaks. He offered to give us 50% off the bill, which was amusing since he had the wrong check, so we ended up paying full price for the steaks. The potatoes were also disappointing, and they should really reconsider serving pretzels that belong at a ball game. It's a shame to see a once-great restaurant go downhill. I also tried calling to voice my concerns, but no one returned my call. They may attract tourists, but I doubt local residents will return. It's time to follow some basic guidelines and show better service.