Dunkin' - Port Chester

I was giving this workers the benefit of the doubt but after coming to this location 5 times and getting my order wrong every single time I feel like I need to leave a review. The workers don’t speak English and they make absolutely no effort to speak it, every time I go I repeat my order 10 times hoping they don’t get it wrong and they always get it wrong even when I make them repeat it. They also have absolutely no idea how the Dunkin app works and have no knowledge of what the menu items are. … – show

Awesome as ever!! I mean… I enjoy it every visit so far

I ordered a coffee from Karla after waiting then i watched her touch her face and touch money then she got my coffee same hand that she touched her face with went into my cup and all on my lid to. I really didn't want to say anything but i thought she was a decent person however I asked why did she touch her face and the money and then let her fingers go into my cup? She got very defensive and said she has been handling money and making people coffee for 16 years. I was not getting anywhere so … – show

Communication barrier which is fine/understandable if an attempt is made to work through it, there was not. Sweet tea tasted like water. Wrong coffee drink made.

Was told to wear a face mask so I did. Some other clients walked in to order coffee, etc. The staff didn't say anything to them. Dunking and other food chains should treat all clients equally.