Tim Hortons - Port Hope

Be cautious when using the "Scan and Pay" feature from the app at this location. They informed me that my payment had not gone through, which resulted in me paying twice. Even when I presented evidence of the error, they refused to issue a refund and only provided a phone number to call for assistance. I would not recommend visiting this location again.

As for parking, there are about 20 or more spots available, as it shares a large lot with other businesses. In terms of wheelchair accessibility, they have buttons to open the doors and a ramp next to the handicap spots.

The restaurant could benefit from a thorough cleaning. The tables should be washed regularly, the window sills need attention, and there should be overall dusting and cleaning throughout the establishment.

Busy atmosphere did not have of he items I could order had to substitute items.

Avoid this location at all costs. The service has gone downhill over the last 6-12mo. More often than not, they get addons and special requests wrong. When it’s brought to their attention, they say they fix the mistake but don’t. I now drive to a Tims location off my morning route just to avoid this place.