Dunkin' - Port St. Lucie

Only reason it’s 4 stars and not 1 is because of the one true hero of this place Juan . I understand that the team is busy working the front counter and the drive window, having worked in the food industry i understand it’s a thankless and difficult job. That being said I waited 35 minutes for a box of Joe six donuts and an iced tea and the only one that was working the front was Juan. He at one point even asked for help because he was getting overwhelmed and I heard one of the girls say basically it’s not my job. There were about five people working in the back laughing it up and joking around with almost nothing to do and poor Juan is working on the front by himself without a complaint and still with a nice attitude. This man obviously deserves a raise and if that place actually has a manager he or she needs to recognize the talent and trim the fat. Juan if you ever read this thank you again for doing what you do I hope that they take care of you or that you find something better where your hard work is recognized and rewarded.

Diana very rude , at the window waited 10 mins for my order decided to ask how long more and she said really you can leave or go to star bucks . I ask what am I waiting on she said they is on line order before me . She is definitely di not know how to treat customers, she should me more like the cleaner . I love going there but after her behavior I will definitely go to star bucks as she advised. Please the owner look into the way she treat customers.

Low staff long waits poor employees gotta handle a whole crowd for hours at a time. They need a raise honestly. I guess management don’t care smh. I would’ve given it three stars but the employees were so nice I had to give them five.

Do not go by this location if you’re an early morning worker! They do not have their stuff together! Most of the time they can’t open because someone did not show up, When they do open, they get there late, and do not have any food items to serve the early morning workers! Worst Dunkin EVER!

Low staff long waits poor employees gotta handle a whole crowd for hours at a time. They need a raise honestly. I guess management don’t care smh. I would’ve given it three stars but the employees were so nice I had to give them five.