Wendy's - Portland

This franchise is the best fast food burger chain with consistent menus and decor. One advantage is that they have familiar menu items with similar prices across different cities and states. There are no surprises here, just a consistent selection of burgers with uniform pricing and taste. My favorite is the Jr. Bacon Cheeseburger, chili, and a frosty.

The Wendy's restaurant is not perfect, but considering the challenges they face with difficult customers, I believe they are doing their best. They have implemented many positive changes that I think are leading them in the right direction. Although I had mixed feelings about this Wendy's in the past, I now have a newfound love for it because of the great staff who seem dedicated to serving customers well. When my wallet was stolen, a staff member found it hidden in the restroom and went out of their way to return it to me, despite not having my contact information. The supervisor, Bobbi, even sent someone to bring my wallet back to me. I am grateful for their exceptional service and it was refreshing to feel that the staff are trustworthy, friendly, and prioritize customer care. Thank you!

This Wendy's location may not be perfect, but given the challenges they face in this area, I believe they are doing their best. They have implemented some much-needed improvements that are moving them in the right direction. I have had a love-hate relationship with this Wendy's in the past, but today I have shifted to love. The staff seems to have finally found their stride in providing excellent customer service. Recently, my wallet was stolen and one of the employees found it hidden in the boys' bathroom. I was too stressed to leave my phone number as I needed to file a police report and walk home. The Supervisor, Bobbi, went above and beyond by sending someone to my house to bring me back to retrieve my wallet. I am extremely grateful for their help and am happy to see the staff being trustworthy, friendly, and caring towards customers. Thank you!

The food at Wendy's was served hot and fresh despite how busy they were. The service was fast and accurate, and I was very impressed overall. The food tasted great and I would definitely recommend this restaurant. Good job, Wendy's!

Okay, it may be fast food, HOWEVER, the girl working at the counter was extremely friendly and pleasant. She made sure to double-check my order and it was accurate. It was a refreshing experience to interact with a genuinely nice person.