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Contribuisci feedbackSchelechter Service, Essen und auch der Kaffee Everything was bad, only the room was great, bust many unnecessary things were stuffed into it
There are numerous bad reviews related to this restaurant and its service. We thought it couldn't be that bad so we thought we would give it a try. We'll we couldn't get the attention of the staff who seemed to be gossiping and completely ignorant to the meaning of customers waiting to be seated and waving at them to get there attention. We left in disgust. The negative is totally warranted.
Avoid this hotel. It has nothing of a 5* hotel. We upgraded before getting there to a superior grand view deluxe, well, there's no view apart from the rooftops across the street, the room is small. It says coffee and tea machine....its a plastic kettle with two nescafe coffee sachets (b&b or pub Village rooms do better), USB charger broken, wake up one morning and the power went, waited an hour for them to fix it. One of the receptionists was rude and unpleasant. The breakfast area served by waiting staff that have no pleasure or interest of being there, you can wait ages to be shown a table, usually without any cutlery. Food choice basic, uninteresting. The cafeteria.....same staff attitude, lazy, unengaging, you can wait for ages to be shown a menu, then a long time for someone to see you and take an order and then a very long time for your order to appear. Not jocking more than an hour from sitting down to receive out coffees and wasn't even busy!!! This place is a true reap-off, if you have travelled and seen good hotels you'll be asking yourself how on this planet they have 5 stars. I'll stop here as I can go on and on about the bad experience that we had there, and, talking with other couples that we met they all expressed their disappointment. Avoid!
My view is only from the restaurant, not in the hotel. Very moderate for the price, but I became too hungry. Had the shrimp salad with a glass...
This hotel is 3.5 Starts accommodation. The quality of amenities, rooms and services are nowhere near 5 stars. The beds are hard, and two twins moved together...
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