Mcdonald's - Portsmouth

Always a big queue so not exactly fast food. Decor **** and they always seem to close the upstairs at the busiest times!

Disgusting cold poorly put together and bad mannered staff

Terrible waited 30 minutes for our food and when it came it was cold even though the restaurant wasn’t even busy. Me and my group of friends are absolutely disgusted with this experience

After placing an order for a much awaited Big Tasty with bacon and a veggie wrap for my partner, we were faced with a 15 minute wait, whilst the drive though and pre orders were all given priority hadn’t realised that actually turning up in person made you less important. So my big tasty finally ended up on the ready screen and them promptly disappeared! Found again a few minutes later and by this time virtually starving to death at the slow speed of the ‘fast food’ I unwrapped my bid tasty and it was big but tasty it wasn’t. this was the blandest burger I have experienced. To add insult to injury it was cold. Put off by another 15 minute wait for a replacement, I covered it in BBQ Sauce which made it edible but only just. My partners veggi wrap was little better. She described it as deep fried greasy breaded generic vegetables with cheese and some limp lettuce. Both very disappointed, and eating at the Portsmouth McDonald’s is close to my worst ever experience of being stuck on a long haul aeroplane with a bad stomach in turbulence with the seat belt signs on neither experience do I ever want to repeat Come on McDonald, get your service sorted, your food fresher, tastier and give a healthy veggi option NOT RECOMMENDED

I came for some dinner and was absolutely appalled by the staff and there service I think the young girls name was molly and she had a manager scarf on she was so rude and even swore under her breathe it wasn’t too busy and was waiting over 40 minutes for my kids happy meal and my Big Mac meal I won’t be returning wouldn’t even rate my experience one star they really need to find staff with a better attitude towards there customers