Hurricane Grill Wings-poughkeepsie

Nachos are greatStreet corn very tastyBut service was horribleThere was a fly in my drink and the bartender spooned it out and served it to meThere was also a manager? I think? Who was extremely rude to us, I think his name was JesusI definitely will not be coming back here and will be telling my friends to avoid this place

Was in town visiting my parents. Friendly, fast service. Loved the atmosphere.

The food was pretty dope. Great friendly server. The owner checked on us too. Great experience since we were on vacation. I wild recommended

While not the focus of this review, the food was phenomenal. Freshly prepared and promptly served, hot crispy perfectly seasoned fries, breaded- -fried-to-order golden brown chicken tenders, incredible dipping sauces, and chilled crisp coleslaw that wasn't dry yet also wasn't swimming in dressing. Kitchen crew performed A+ work!The true inspiration to write this review however, was the impeccable customer service I received sitting at the bar. My bartender this evening (4/9/2024), Kim, was a perfect example of how the job should be done. I cannot praise her enough. Even though I came in an hour before close and was the only person in there not on the clock, Kim was the physical embodiment of hospitality. Greeted me with a smile and eye contact, provided a natural and seamless flow of service, ensured accuracy of everything from the sauces ordered to confirming one extra time that she was about to run the correct card on the food and not the beer. I never once felt rushed or that my presence was in anyway impeding on her ability to finish the shift, this is, sadly, a rare quality these days. Kim even did the side work and stocking in a way that seemed to downplay the fact that they were closing tasks.I have worked in restaurants/hospitality for 20 years and have observed hundreds, if not thousands, of different servers/bartenders doing their jobs and interacting with guests or coworkers. In the post-COVID era of restaurants, or any customer service industry, the percentage of workers that have a true passion and love for their craft has plummeted. This all-too-often results in a poor guest experience compounded by the indifferent attitudes of staff and management. My experience tonight with Kim at Hurricane Grill reminded me that people who truly enjoy bringing a small slice of happiness to a stranger's day can and will find their way into the industry I so love and have dedicated my life to. And I hope those people, like Kim, continue to consistently provide the level of service I received tonight, for generations to come.

Lots of fun here. Was great coming in and there being love music. Good food here and will go again.