Chick-fil-a - Poway

We like going to Chick-fil-A for the food and eating in the restaurant once in awhile, but I always have to bring my own wet wipes. The floors are never swept and the tables are always dirty. I understand employees deserve their breaks but there were at least three sitting around while we cleaned one of the few tables that didn't have as much **** under it. The employees that served our food were very nice though and we appreciated that, but I remember when CFA took a lot of pride in the cleanliness of the store. The restrooms were also out of paper towels. It's disappointing because I used to feel like CFA was a step above the average fast food chain.

When I arrived there was just one occupied table of two people and they were eating. There was no one in line. When I walked to the cashier they made eye contact but ignored me. (no one said hello or even let me know they will be right with me) their were 4 workers behind the register only one was getting food for the drive thru.. The rest was just chatting with each other. I wait for 2 mins before someone took my order. After I placed my order.. I went to go wash my hands. I sat down at my table for 3 mins waiting for them to notify me that my order was ready. But nothing... So I went to stand at the pickup area and waiting for another 5 mins while two managers talking to each other whom was standing 4 feet away from me ignored me the whole time. While 4 workers walking in and out talking to each other also ignoring me. When someone finally helped me (I saw my order sitting at the shelf the whole time I was standing there). The floors in the restaurant was greasy and very slippery. When I was heading to the door to leave... A manager was walking toward the exit at the same time. He was 2 feet away from me and didn't held the door for me, he let the door swing shut in my face. (I had a sling, so one of my arm was not accessible). While I was leaving I held the door open for someone exiting... The same manager walked back in so I held the door for him but he didn't even say thank you.. Just ignored me.. I had a horrible experience at this location. Not sure if I was treated this way due to my race... Very disappointed at the staff and managers here.

I am updating this review got another order insane amount of sauce. Got a bad one before but they stepped up online.

The Employee was very rude to us at 9:00 because they said they close the indoor dining at 9pm but the door and the official website says dining in hours are at 10. Very lazy employees.

Restaurant is clean and the food is great, just as you'd expect from Chick-fil