Starbucks - Poway

Remodeled to remove all indoor seating. If you want a place to sit and chill with your coffee, plan on sitting outside and enjoying all the traffic noise. Strangely, the employee said they kicked everyone out because people only order mobile now. Yet, there were literally 12 people sitting around outside drinking their costly drinks. First and last visit to this one. On a positive note, the barista was pleasant. I was probably the only person who spoke to him all day.

I got to hear allllllllll about the fascinating social life between the manager and a random customer, while the manager stood by the espresso station blocking other employees from making drinks! And after my drink was made, i went back to get it fixed, where i got to feel the experience of being a barista myself! They handed me the ingredients and told me to make it myself. (In case it was not obvious, this was entirely sarcasm. Put it as 5 stars so it shows on the front page)

No drive thru? Boo hoo. Go inside and interact with people. This place is awesome and all the employees are great.

Around 11am 12/16/2023, I didn't catch her name (no name tag) but she was wearing a different colored apron than the rest of the employees.. she was so incredibly kind to a man with disabilities. Went above and beyond to be the absolute sweetest and engage in conversation with him. She warmed my heart and I feel she should be recognized for her kindness, tact and overall ethic.

Sorry but this location has gone downhill majorly ! The only decent barista was Nick and he’s not there anymore. What’s the point of making specifications when they don’t read them nor care that you’re requesting ANd paying for the extras if they’re not going to read it ! Follow the