City Barbeque And Catering - Powell

The food at this restaurant is always delicious. Although we do not live in Ohio, whenever we are in the area and dining with family, City BBQ is always our go-to choice. The one thing I wish they had on the menu is a chopped beef sandwich, which seems to be something they do not offer in Ohio. However, I do appreciate the variety of sauces they have available for customers to choose from.

There was very little communication when they came to pick up our plates. The food was extremely soggy and appeared to have been sitting for a while before being served. The fried pickles were the worst and soggiest I have ever had.

We placed an order for brisket, mac and cheese, and baked beans for a party of 24 people 48 hours in advance. We planned to pick up our order at 4:30. However, upon arrival, we were informed that they had run out of brisket. We were given the option to wait for a driver to return with brisket from another location or choose a replacement. I expressed my frustration as I had given them ample time to prepare the order. With guests arriving at 5:15, I waited until 4:50 for the brisket to arrive. Eventually, a brisket was found in the oven and we were provided with the whole piece. Unfortunately, the brisket was tough and not up to par. Additionally, the order was missing paper products and utensils which we had to source ourselves. I requested a $50 credit due to the mishaps with our order, but in hindsight, should have asked for $75. This experience was stressful and disappointing. We will not be returning.

Tasty q with fantastic sides! the pulled gay never disappointed that my son loves the pulled huh! the back terrace is spacious and a great place to enjoy your meal!

*As we all know, so many are short staffed and mistakes happen, but this place is ON POINT with correcting and taking ownership of hiccups that happen. Not only did they correct the concern I had, but they did it with the utmost professionalism…..something so rare today. Coming from Texas this BBQ is no match! Their ribs are AMAZING!!! *