Wendy's - Powell

I like this Wendy's. Easy to get in and out of. Food is consistently good and accurate. Wendy's is good at having an interesting sandwich on the menu. Would recommend.

The assistant manager was extremely nice and friendly. They were busy and a trainee on the register. Food was hot and good, just had a few hiccups, but wait was not bad.

Absolutely disgusted by the service i just received. I attempted to use the app to get a free drink that i had a reward for. the guy over the drive thru speaker said it sounded good, and sold me to scan my phone at the window. at the window i showed him my phone with the app pulled up and he said, ?no your card? which is what i had in my other hand. i gave him my card, thinking he would scan my phone after he rang up the card. eventually he rang the card up. as he was doing this, i started loudly calling for him, but he apparently was listening to music since he did not hear me. he then told me to proceed to the next window, and i did. they gave me my food and i ended up leaving, paying over $2.50 for a large drink that i didn?t intend on paying for. i?m so disappointed in the service.

Coke products (Also Diet Dr Pepper! . Always love Wendy's. Personally my favorite fast food chain. I don't really like the fries, the salt doesn't really stick to all of them.

The burgers were great. They had good flavor and the burgers that were special order were made correctly. The 1 order of fries were soggy and limp, not fresh and crispy. I won 't order those from this Wendy 's again. I asked the young girl at the window if there was napkins and ketchup in the bag since we were leaving the area and wouldn 't be back. She looked behind her. No one was there. She looked at me and told me yes, there was ketchup and napkins in the bag. A little suspicious, I asked for a few more packets, thinking if I had three extra, I may only have three total. She looks at me and says, you want more ketchup? I stated again that yes, just a couple more packs, please. She just looks at me for about 3 seconds. Then, she gets more ketchup. She gave me a huge handful, 15 packets of ketchup! We counted them. She didn 't have to act like that. We were out on the road, headed to our appointment, trying not to be late, counting ketchup, lol. THERE WEREN 'T ANY NAPKINS in the bag and there wasn 't ANY ketchup in the bag. It takes each employee giving their best for the pay they are receiving. We all know that as workforce somewhere ourselves. This employee made Wendy 's look bad. Thankfully, I know the Wendy 's where I live has good people working there. The employees that aren 't there to create the best visit for customers are let go to find something more suitable for them. I want to say, though, that Wendy 's is an awesome place for great food!!!!