Nacho's Pizza - Prospect Heights

Very poor customer service! after waiting for 1 hour and a half we called the store and the manager told us that someone attempted to delivered, which is a complete lies, we are standing on front of our house watering our grass and waiting for our order. instead of saying sorry, the manager said that we , lie and order was cancelled. Never order from this location if you don't want to stay hungry

We ordered 2 pizzas and we got 2 pizza w all the toppings shifted to one side. I was so excited to try the parm crusted pizza!

Incompetent manager and workers. Ordered online for delivery, waited over an HOUR before I called the store about my order as it just sat at “preparing” for most of that time. After I called I was told “delivery was canceled”. Not only should the manager pay attention to that and reach out to someone who ordered but should also offer a resolution or figure the delivery out not only say “I can cancel it”. If I didn’t call I could be waiting all day for an order that would have never been delivered and my money would have been wasted for the incompetence of being unable to manage and communicate with a customer. And to papa John’s themselves, don’t offer a delivery service if it is not going to be executed or communicated correctly. Fix your staff

Generally decent if you pick it up (versus delivery)... But it just burned down along with a few other businesses there. So they're closed.Kid-friendliness: Kids like it. It's better than Little Cesar's and about the same price, with coupons. Do the 2 or more for $6.99 each medium topping deal and it tastes much better.

Pizzas are always undercooked. They don't listen. All the time i ask them to make it well done and all the time pizza are uncooked. There is always raw dough and unmelted cheese. When i complain they say they have too many orders and this the best they can do.