Daily Grind Espresso - Pullman

When I moved to Pullman I decided to try and support home town small businesses. For the first couple years I've really appreciated the service I received here at the Daily Grind. Polite and friendly. However the last couple months the service has been extremely rude. Even to the point of slamming the window shut. Several times getting my request wrong and sometimes over charging me. I may not want to support the big coffee business in Pullman but I with them I'm treated politely.

I bought a thermal mug in 1996 and it is still my favorite. Any chance you still have these? Any chance I could buy one? I now live in Texas, but still love Daily Grind.

It's not a good coffee shop. I don't know who is coming up with these flavors, but they need to have their tastebuds examined.

Went here with my dad and we both agreed the coffee was better than Starbucks. Way less burnt and better prices. The workers were very cheerful and I will definitely be going here again.

My friend and I came through and got coffee. She made a mistake by not telling the girl she wanted it made a certain way. So she paid for a whole other drink, which I thought was lame customer service, why not just remake it??, but it was agreed we would take all 4 coffees, she got hers and asked for the other one and they tossed it. So they essentially got an almost $9 tip and then acted like I was crazy because I said out loud that was kind of messed up. Unfortunately, my kind friend that didn't want to cause any issues isn't from here but I live here and will never go back. Stop pouring your shots for so long too. We watched them pour for 30 seconds and our coffee was very bitter.