Kneaders Bakery Cafe - Queen Creek

I have been visiting this particular Kneader’s location in Queen Creek for a few years now, and it was the first time that I actually had the pleasure to meet the District Manager.While I enjoy the food and atmosphere that is reminiscent of a cozy, warm and welcoming cafe, this review is particularly for Kneader’s District Manager and I can only hope she or the company’s headquarters will read this note, because I was very taken by her authentic, genuine and warm hospitality, paired with her welcoming treatment towards guests.Typically, as a guest customer, we don’t get to see or interact with upper management.However, it was at the QC location where I got to meet Deanna (please pardon if I misspelled your District Manager’s name), East Valley’s District Manager, I believe?!It was a VERY busy late morning, with the bakery hustling and bustling.Despite the long queue with in-bakery dining and customers from all ages avidly awaiting to place their order for the bakery’s famous French Toast and, despite a few very impatient, grumpy customers, one in particular that caught my attention and unfortunately not in a positive manner, Deanna exceeded any and all hospitality standards, with the sole aim to satisfy the seemingly impossible to please and uncooperative customer, a woman lady who unfortunately felt she should have priority over all other customers in line.On the latter note, in a world of “Kens Karens”, be a Deanna! ?Cheers to that!?I stem from years of fine dining restaurant and luxury hotel management myself and am very observant, though do not typically have the urge to leave reviews.In this particular instance however, it is my absolute desire, delight and pleasure to send a big shoutout to your District Manager who managed to single handedly impress me, as she went above and beyond and thus, exceeded her hospitality and people management skills while finally pleasing the guest customer ahead of me who was truly being impossible, all the while being deeply condescending to the team members and even to Deanna herself.Kudos to Deanna for maintaining a professional, warm and welcoming, friendly attitude and front while also pleasing all other guests as well as customers.I only had the pleasure to have spoken with Miss Deanna shortly, as I did not wish to occupy much of her time, amid a very busy breakfast brunch shift at the bakery, with schools having been closed and thus, with also a larger, younger customer demographic present that kept the entire team very busy with continuous orders.Thank you, Deanna for having taken the time to converse with me, to have introduced yourself to me after my curiosity led me to strike a conversation with you.Above all, thank you for your authentic, genuine, warm and truly welcoming hospitality.Kneader’s is lucky to have a District Leader Manager like Deanna and I can only hope that your company’s leadership team will read this and appreciate this pivotal member of your operations, who is naturally blessed to know how to cater towards various personalities in this utmost volatile industry, named hospitality.Anybody who has worked even one day in this demanding field, knows well and understands the importance of a solid leader that knows the perfect balance between assertiveness, humility, kindness and professionalism and how to guide her team accordingly.Deanna is the very epitome of all of the aforementioned values and character traits, the very representation of proper, professional, subtle etiquette and I am delighted to have had the opportunity to meet and to speak with her at this Kneader’s location in Queen Creek.Thank you, Deanna, for also having extended your kindness and warm hospitality towards me and for a wonderful dining experience.Cheers!

We do our Bible study every Monday night. There is 5 of us. Great place because it's quiet and has great

The French dip sandwich was okay, but skimpy on the meat. The cheddar and broccoli soup was a disappointment, with a fake cheese Velveeta like taste and almost no broccoli. Very disappointing especially for the Hefty price tag. I will go elsewhere next

I eat lunch here once or twice a week. The staff is always friendly and accommodating. I love how they have added smaller size salads. I am so excited for them to hopefully get there mushroom soup back, it is one of my favorites from Kneaders. I also have used them for several small catering orders and have been nothing but pleased with the product. Love my Queen Creek Kneaders!

I was a loyal customer since they opened.It is sad to see what happened to this place.Overall quality of food went down,prices went up and sizes are much smaller.For example I ordered veggie-avocado sandwich today.Thickness of sandwich was about 1/2 of what it used to be and avocado was in name only (I found few minuscule pieces of avocado).Food is overpriced and quality is low.Very sad