Capdeboscq Catering Svc Llc - Raceland

Thank you to the staff working today to make sure all of our Christmas events have the freshest tastiest catering on the Westbank. To all the people complaining because they had to wait a little while, huffing, and puffing how about being grateful and understanding instead. To the young man that was hustling... a huge Thank You. Hope y'all have a very Merry Christmas. I know I will while enjoying delicious finger sandwiches and yummy crab dip!

Phones are down but Mr Gene heard I was trying to contact them so he called me on his cell and took my order. What else can you ask for? Oh Capdeboscq finger sandwiches. That’s what!

The food and service at our daughters wedding reception 12/28/2019 at the Cabildo was excellent! Our guests really enjoyed the food and drinks! Thanks for handling the catering on her big day! It was awesome!!

Capdeboscq catered our daughter's wedding at the Federal Ballroom. From the first time we met with them for the tasting we were wowed! My son in law, after the tasting, kept wanting to have another tasting because the food was so good. We've received so many compliments on the food at the wedding. They outdid themselves! The food was plentiful, very tasty, the right temperature, the options at the bar were fantastic and it was also a pleasure meeting the owner the night of the wedding. Capdeboscq took care of everything and made our daughter's wedding a dream come true.

I want to discuss the performance of Capdeboscq Catering during our wedding. We first met with Capdeboscq Catering on Nov 3rd 2017 for a tasting at their office in Marrero. While there, we were informed that we are to meet with either Gambino 's Bakery, Swiss Confectionary or Haydel 's. We met with Adrienne Rousse at Gambino 's Bakery on March 24th 2018. We were there for a little over an hour, selecting and designing our wedding and groom cakes. We went over several specific details in designing our wedding and groom 's cakes. Upon leaving that day we asked Adrienne if there was anything else we need to do. She implied that it was all taken care of. We left assuming, as any reasonable person would, that the cake order was complete. On August 13, 2018, Capdeboscq sent us an E-Mail to make final wedding preparations. In this E-mail they asked us with which bakery we had placed our order. On August 21st, 2018, we responded via E-mail that our order was placed at Gambino 's Bakery. It was at this point I wrote Capdeboscq a $7,734.45 check. On our wedding night, I receive a phone call from the Federal Ballroom to inform me that there had been a problem with the cake order. ABSOLUTLY NOTHING HAD BEEN PREPARED! In speaking with Gambino 's just two hours before our vows, we were informed that our order status was listed as pending , it had never been finalized. The best they could do at that point was provide a fake cake and premade sheet cake that would not match our colors or theme. At no point prior to the wedding did Gambino 's inform us or Capdebocq that there was a problem with our order. As Gambino 's said in their own words We had a pending wedding order for a 6-8-10 wedding cake and a crawfish pot cake...After more then sixty days, we did not hear back from you or your fiance. We figured you had opted to go with Swiss or Haydels A competent bakery in a similar situation would have reached out to the couple and/or the caterer to see if they still wanted the wedding cake they meticulously selected. Furthermore, Capdeboscq never contacted Gambino 's prior to the night of the wedding to arrange for delivery of our cakes. By the time our caterer realized there was a problem with the wedding and groom 's cakes, it was too late. Days later, as we tried to piece together what had happened, Gambino 's claimed that there had been a small charge we didn 't pay, approximately $200. Yet, they never felt it was necessary to inform anyone of this issue prior to the wedding. Obviously, after having spent nearly $30,000 on a wedding, we would have paid the two hundred bucks to avoid such a calamity had we only known. One would imagine that if a bakery and a caterer had failed to provide the correct wedding and groom 's cake, they would be HORRIFIED by such an error. Perhaps they would reevaluate their process, retrain employees (or fire incompetent ones) to ensure that such a mistake never happens again. However, Gambino 's and Capdeboscq never seemed to appreciate the severity of their mistake. They were quick to pass blame and downplay the error. It was quite obvious that despite having spent top dollar and planning for over a year, our wedding was really never a priority for either of them. Eventually, after multiple heated phone calls, Capdeboscq did offer a very small refund for their part in the error. Gambino 's provided no compensation and neither Gambino 's Bakery or Capdeboscq Catering ever provided any form of apology.