Claim Jumper Steakhouse Rancho Cucamonga

The steak I ordered was over cooked, they gave me an inncorrect side and never brought the wine I ordered. The waiter kept on forgetting To bring it I gave up after asking two times. Mind you I never even complained or said anything about my incorrect meal. Not sure if they arrived under staffed or a lack of training on the waiter. Either way did not have a good experience.

Prices have increased across the board since Covid. I know restaurant costs have gone up as such. This being said I was not happy with the 3% charge added to the bill to ensure the same quality I got previously just by paying for my meal. It feels like a slap in the face. I 'd rather the prices be what they need to be to cover your expenses and make a reasonable profit. I stopped going to another establishment right after restaurants reopened for imposing a Covid fee, which is no different than your fee. They and you should be glad people are coming to your store. Set your prices and do not add additional fees. It feels like a slap in the face. The food was good, as was the service otherwise.

Deborah was great! We had a very nice family dinner, good food and good service! We had a big party she made sure we had everything we needed! She was patient and attentive! We will be back!

We have not been to a Claim Jumper in several years. We had a family holiday outing and needed someplace nearby for dinner so we decided to revisit the Claim Jumper after a long absence. We were NOT disappointed. We arrived over an hour before our reservation and David, the Manager graciously made sure our table was ready. Our sever Deborah was patient and attentive. Our party of 10 consisted of 6 adults, one teen, two pre schoolers and an infant. Not an easy crowd but Deborah rose to the occasion, putting the order for the little people's food in with our apps so that they were fed and focused, allowing the adults to truly enjoy our meals. We were full and satisfied but decided we could not leave without a piece of the famous Motherlode chocolate cake, which we took to go and will enjoy with our Christmas dinner tomorrow. We all had a great experience and will definitely return again; sooner rather than later

Food was luke warm still charge surcharge waitress was dull came back once didnt even ask why i didnt eat my fried spicy artichokes which does not mentipn on menu and it was not busy 3:00pm much more dont want to waste my time i wont be back and wont reccomend