Starbucks - Rancho Cucagmonga

Nasty. No soap in bathroom at 11am. Filthy as trashed.Then try yo use hand sanitizers by pickup area. Empty too. No way to wash your hands correctly here. Gross.

Super good atmosphere, students and business meetings! ?

Today’s customer service HORRIBLE. Not only was the customer service bad but the drinks are sour and not filled all the way! Usually when I come it’s fine but the one on baseline never fails at making my drinks great this location is hit and

Slow AF. Been here 23 minutes. Took 5 minutes before they took my order. Got my drink 2 minutes ago. Still waiting on my food. There are four employees and 3 customers waiting. Yes, it has a drive thru, and they are being prioritized, but good grief ... It 's now been 28 minutes, and it 's just now going into the warmer. The machine got jammed was their excuse. So how did people who ordered food after me get theirs? 29 minutes!!

I’m sitting here on Black Friday, in my car, immensely impressed and shocked at my recent Starbucks experience. I was hurrying up to get to Victoria Gardens to shop, but my day deserved a pause, to admire the beauty in my recent order here. I’ve been going to Starbucks my whole life, and go in and out and never think twice of anything. Today that changed. So much my shopping has been put on hold to leave this review. Wow, just wow. This has been the best experience of my entire Starbucks life! This team is beyond amazing, and I was in the drive thru. I saw the line of cars, maybe 10 maybe 15, and thought: this will take at least 30-40 minutes but I still went for it. The line never stopped moving. Before I could place an online order I had to hurry and decide what I wanted because it was moving very quickly. Then the greeting was like I’ve never heard before: extra friendly. Again after I ordered I continued to attempt to finish my online order but couldn’t because the line moved so fast I had to get my app ready. I was greeted by a friendly stress free smile and my food and drink was ready on the spot. Also Ive never had my sausage cheddar egg sandwich as warmed up as this! Ive always been used to getting it semi warm. But no: my sandwich was warm/hot, with cheese perfectly melted this tasting better than ever before! Wow. Please give this whole team a raise because they raised the bar on my experience and surprised me in a way I didn’t know was possible. Thank you so much wonderful team on November 24,2023 at 10:46 AM for the best experience ever!