Eastern Mangal - Redbridge

Ordered via Uber eats at 21:44 pm. Its22:40 pm ,now . It’s two hours. No one is picking up call. Very very poor customer service. Two hours elapsed. Still no sign of my order

I have been going there for years and their food USE to be nice but please please avoid this restaurant. No customer service, they have become stingy with their portions but yet price has increased. The main guy who is an asian fair man who ‘owns’ restaurant who Apparantly has no skills and no way of talking to a customer when our food arrived it was DRY and COLD and looked like it was yesterdays takeaway from microwave and he made my husband wait for 40 minutes in the shop for this order. He also mentioned customers shouldn't complain because we got complimentary drinks which i knew was too good to be true LOL! It was cheaper than cheap syrup drinks. Standard overall is BAD avoid at any cost. These people need to learn how to speak to a customer and resolve issues rather than compare how other customers never complain! LOL im sorry but their Just eat is full of bad reviews of how dry and unappealing the food is. He also categorised me and said ‘us asian people are fussy’ its not that were fussy we speak the truth! I think a dog wouldn't even be able to swallow their dry chicken.

Great staff and top quality service.. Love the place and will be visiting again and again.. the food was gr8 as well

This lovely Turkish restaurant has a cosy atmosphere. Our vegan meal was served piping hot with a salad which was crisp and fresh. The staff were friendly and made sure we had everything we needed.

We are quite fussy about our food and can honestly say the best ever The food was as good a it looked in the pictures. We chose a mixed platter for two with lamb, chicken and mince, (cannot remember the names of each dish! served with rice and salad. All so tasty. Served with a milk shake and a bottle of water came to a total of £16. Staff were pleasant, I highly recommend this restaurant. Thank you