Doordash Kitchens - Redwood City

On my first order they didn't provide 2 of the 8 items we ordered, and wouldn't offer a refund. Basically they forced me to pay for things that they didn't provide. What a scam. Use another vendor. They suck. A lot. Also they missed out on a weekly recurring lunch order that I will be placing at work.

I’m not complaining about the food at all. I would like to leave this review about the terrible for not to say the worst customer service ever, specially the red head boy that works there. He told me that my order would be ready in 10 minutes and I waited as he advised me, but after that I asked to another lady if the order was ready which she gently went to check inside. After that, this rude boy came to me with a really bad attitude saying that I was advised to wait, I just told him why he has to be so rude with me. He humiliated me and told me really bad things just for being Latina. Such a bad experience hope no one would never be treated like that.

I wish I could offer zero star! Door dash offered the worse service to delivery lunch! We ordered a meal from Meraki Greek grill! Meraki Greek choose door dash to deliver our lunch! It shows I could receive my lunch around 2:47pm! Until 03:11pm, we have not received my lunch. I called the Meraki Greek few times I still have not received any Solution!Until 4pm, DoorDash finally called back to ask whether I still need them to delivery my lunch. I answred it is too late for lunch now! I requested the refund but DoorDash responded they did not collect the amount so I need to contact Meraki Greek grill! But Meraki Greek responded they made food and gave to DoorDash already! What a mess! No one will take care of the issue! I paid my lunch! No delivery! Issues happened! No one take care of it!

Door dash when they first started here in Prescott was pretty good. but this last time I used them they really dropped the ball. I ordered from panda, the first driver shows, waits a while then, drops off, new driver assigned. that driver goes to pick up, waits a while then disappears. third driver picks order and spends the next 2 hours driving in circles then calls me and says they can't deliver to my address its too far for her. yet she has my food. really?I cancel the order but I'm done with door dash.

So I heard you can buy a DoorDash deliver account and start working anonymously. This is very dangerous to us customers. They don't pay taxes too. These motorcycles driving like madmen with expired tags and fake license plates. Please regulate.