Caulders Erskine - Renfrewshire

Our experience at this restaurant was not good. The staff were just okay, as we had to remind them about our drinks, but the food was very disappointing. I ordered a burger with fries and a salad. The fries were overcooked, the bread was dry and over-toasted, there was too much greasy cheese, the onion rings were soft and chewy, and the burger itself was dry and burnt. My wife's mother had fish and chips, but the chips were overcooked and the fish felt greasy. Thankfully, my wife's jacket potato was decent.

I had a delightful experience at this restaurant while shopping in the garden center. I enjoyed a delicious baked potato and juice at a great price. The staff were friendly and provided excellent service.

I recently went to this restaurant for afternoon tea for two after receiving a voucher as a gift. We were seated promptly and ordered a round of sandwiches and cakes/scones. The food arrived quickly after we ordered drinks and the staff were friendly and efficient, demonstrating great knowledge about the menu. The quality of the food was exceptional. Despite being busy during lunchtime, there were enough staff to ensure smooth operation and the prices were reasonable.

I went with a group from my Womens' Guild for afternoon tea. We had been there last year and it was very good. There were 20 of us and the service was a bit strange. We all had china cups which were taken to the end of the table and filled with tea from a pot and if coffee was wanted, the cup was taken away to be filled. There was no food on the table at this point so our tea/coffee got cold while we waited on food to arrive. A cake stand arrived eventually but no sandwiches which we had to wait for again. It was difficult to get a second cup. One of my cups of tea was poured from a pot but topped up with hot water. It was very strange and we've never had this sort of service befor. I can only assume something had gone wrong in the kitchen.

Regular customers to this establishment . Service, today Sunday 4-2-24 was not of the usual standard. We waited 20 minutes for tea, a meal accompaniment, having ordered it as such with the food, after being served lunch. Eventually served with poor grace by a staff member who failed to apologise but mentioned how busy they were ! Disappointing I expected far better.