Chili's Grill - Reno

Manager was great! Server was not so much. They messed my sons food up and the server acted like it was my sons fault and looked at him like... just eat it . He also did not apologize. It wasn 't THAT big of a deal until we finished eating and my sons foodwasn 't out yet. It was a chicken sandwhich. He kept telling me the kitchen was really busy and it was coming. I 've worked theindustry. Tou make sure kids food is correct and also you put in a post haste to the kitchen when they mess food up. You don 'tput it to the back of the line. It 's shouldn 't take 30 min for a mess up to be ready. When I approached the manager he wentright to the back and got my sons food and then took care of my check. I think we were profiled by the server because we areyoung with 2 kids and dress in jeans and Jordan 's. It happens to us a lot. Guess he thought we weren 't good tippers. I made sureto hand him a $20 bill before we left and told him he could thank his manager and not his serving skills for what is probablyhis best tip all day. Food is always great here! Never had a bad experience before. And I probably wouldn 't have complained ifit wasn 't my sons food. He had to eat it at home. But as I said, the manager was very generous about it and I appreciated itvery much!

The food was fantastic and the waitress was very helpful and always had a smile for us, they must go. try the insert and garnel it is to die for! we, where we made ourselves well and felt like home, we will go back. katie, you're a big one! She was our waitress fantastic person.

Another great restaurant to go or deliver it to them. the food was still hot when it was delivered to me. prices are very affordable. the articles and the amount of food are very generous. I am always satisfied with the variety of food they serve. that's worth it!

Good food and service. the tacos were delicious with many chips. the only part is to negotiate with the table kiosk, creepy.

Love taking my family here great food great prices and great service we love the 10.99 meal deal great dinner on budget