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Contribuisci feedbackWe ordered a Bacon Swiss Meal and a Turkey Swiss Meal, and both sandwiches, along with the fries, were freshly made and absolutely delicious! We especially enjoyed the sauces! The management staff were very friendly as well!
Arby's has good food, making it a nice option for an occasional meal. However, the customer service leaves much to be desired. Although I'm sure some employees are wonderful, my experiences have involved staff who were quite rude and seemed to lack basic manners. If they could just be a bit nicer, I would definitely consider visiting more often.
I witnessed a restaurant employee lick his washcloth and then use it to wipe down tables. As you can imagine, I lost my appetite and ended up throwing away the rest of my meal. I called the manager to report what I saw; he apologized and assured me that they would implement changes. He also mentioned he would send me a gift card as compensation, but I never received it. I won't be returning.
To begin with, the drive-thru service is often sluggish. It's not unusual to wait over six minutes to complete your order. While the food is generally good when it finally arrives, the higher prices can be a drawback for those seeking a quick and affordable meal. As a result, Arby's might not be the best choice if you're looking for something inexpensive. In summary, Arby's can be a decent option if you're prepared to wait and spend a little more than usual. However, I would recommend considering Wendy's or McDonald's for a faster and more budget-friendly experience.
Ordered for my family. Got home with part of order missing and an item wrong. Went back and ordered again paying for the items again not to cause trouble. Got home with a turkey sandwich with not a single piece of turkey on it. Astounding.
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