Nando's Nantgarw - Rhondda Cynon Taf

Two plates of chicken was returned, as chicken was cold, they took the chicken off the plate left us to eat the side and then returned later with the chicken, have emailed twice but no response

Went here after a bowling trip which was a night to remember, however unfortunately had a terrible ending. My chicken turned up raw and my chips looked like they had just thrown seasoning all over them. No care was taken with the food and the staff were very uptight when I made this known. Fuming customer, will never be returning .

If you have a lot of customers it means that you have to put more staff because all your customers will no longer be there, they wait, they wait, I would advise the manager to take a trading course, I'm also a manager and believe me we can even make 60k a week but I don't make you wait for 40 minutes just to sit down and the second time means something is wrong maybe you should get more chefs

Amazing staff and quality , the vibe was really good . You can see there is a high quality of management there.

Requested a table on 4/3/23. Was told 25mins wait. Had 2 young children in our party. Followed app as requested. However as our wait time ended the app timer restarted. We headed over to the restaurant to be told that there were 2 tables of 4 a table of 6 still waiting ahead of us. Very poor communication with young children. By this time we had waited over an hour. Had this been the initial communication then we would not have requested a table. Not suitable with young children.