Bonefish Grill - Richland

It was not a good birthday dinnerService wasn't good nor was foodIt was my first and last visit there

My scallops were cold from the kitchen. The seafood was good. Staff polite and discreet. Three times food for another table was brought to us. Must be a mix up in the kitchen. Companion liked the pasta with seafood. We were given a box for the pasta, not a liquid holding vessel. Now the car smells like fruita de la mër and cats have followed the sauce trail and attempted breaking down the door. More thought please to take home containers.

Hi there, I have never once written a review before. However, I feel that now would be a good time to reach out. A little while ago, my fiance and I went to Bonefish Grill. We were very excited to try this place, as we have heard many great things about the food and service from family friends. Unfortunately, our experience was disappointing. When we stepped into the restaurant, servers and staff members looked at my fiance and I, but would turn around and walk the other direction. We were waiting for service about ten minutes before a hostess came to seat us. I had looked for any signs saying that we seat ourselves, but could not find any. Although this first impression was not fantastic, we decided to let it go and hope for the best knowing that our friends loved to eat here. Once we were seated, our waitress left without saying a word. She gave us a menu, but turned around and disappeared. We were finally given water glasses about ten to fifteen minutes after being seated. After she dropped off the glasses, she left again without saying a word. I felt that this was super weird, as I have never experienced service like this before. My fiance and I look young, and I do not want to make any assumptions, but we felt that maybe the server did not think we would tip. However, I have worked in the service industry and understand the importance of tipping. Additionally, my fiance ordered a drink when our waitress came back to the table. She stated things like, What do you want? and Anything else? in a manner that made us feel like we were an inconvenience. We had thanked her multiple times, but she never said anything back. She would just turn around and walk away. She was super friendly to the table of four next to us, though (The only other customers in the restaurant). Unfortunately, the complimentary bread was moldy. Our water glasses were dirty, my fiances caesar salad was pink, and his steak was raw. He asked for the steak to be medium rare, but it was completely raw; almost as if the cook had only seared the top and bottom. He never complains about food and is not picky, but he did not eat this. Our server never came back after delivering the food, so we could not have it put back on the pan. She eventually came out with the check, looked down at his plate, and said Do you want it cooked longer? But by that time, we had already shared my shrimp tacos and were no longer hungry. Like I said, I have never written a review or complained about restaurants because I have worked in the food and service industry, but I feel that this experience should not go unnoticed. Our bill was over $120, and I just feel as if this experience was not worth it. I mean, this could definitely have been an off night for the restaurant, but I think it 's important that someone becomes aware of our experience.

I loved the whole experience, they did a wine dinner for valentines day and it was the upmost phenomenal experience and the food was to die for, definitely need to try out the filet del mar!!!! 10/10

We went here for the wine tasting dinner. Just a superb arrangement. The owner/manager (Josh? walked around to make sure we all enjoyed the service and foods. Well, the foods... We loved the salad to start... The risotto was overcooked so, that was a negative. Then the filet topped with grilled shrimps and crab meat was cooked perfectly... Then, the desert was superb. For a wine tasting dinner, you don't expect much regarding wine pour... Well, Bonefish did a wonderful job each pour is a full 5 ozs.... Toward the end, the chef Andreas (sp? came out and checked to see how we enjoyed the meal.. The wait staff was just wonderful. Super timely and friendly.Just a wonderful experience as we just bought a home and planted a vineyard here a year ago... We shall return :