Woo's Teriyaki - Richland

I found metal shavings in my food and was not offered to Replacement, meal or

Woos always has the best food. We came at 7 for dinner. We were told close was 730 on a Saturday night when the sign said 8. Didn't matter. We stayed, against the owners chagrin, and ate and were out of there in 30 minutes. Greatful and thankful they let us stay to eat dinner. The patrons who came in 15 minutes behind us were not given the pleasure of dining in. Or out. However, Doordarsh was bustling the entire time. Moral of the story. Only order doordash/uber eats at Woos.

I love Woos, the lady is so sweet. And the food is amazing and full of flavor. Great place to eat. The serving is huge too.

This place is an absolute DISASTER! My husband and I walked in right as they opened, hoping for a decent meal. But from the moment we sat down, it was clear we'd made a mistake.The waitress, who I suspect is the owner, had the audacity to criticize us for ordering just one dish to start. She made snide remarks about it loud enough for the whole restaurant to hear, shaming us like we were some sort of cheapskates.Despite feeling humiliated, we decided to tough it out and wait for our food. Big mistake. When it finally arrived, it was ice cold and looked suspiciously unappetizing. I mean, who wants to risk FOOD POISONING from lukewarm rice, chilled chicken, and wilted salad?Fearing for our health, we paid and left without causing a scene, even though we were seething inside. And after reading about previous confrontations with customers, we knew better than to engage with the owner.Consider this a WARNING to anyone thinking about dining here: STEER CLEAR unless you want to be publicly shamed and served subpar, potentially unsafe food. We wouldn't wish this experience on our worst enemy!

The owner/manager is the rudest person I have encountered. We have been here many times in the past as we liked their food and past owners. Tonight the owner accused me of lying when I received an incorrect order. She came to the table, raised her voice at me several times. I will never return again. The food is not as good anymore anyway and no one should be talked to in that manner!!! The health department might need to visit as it's not as clean anymore either.