Domino's Pizza - Richm

Great store. Fast service, good pizzas. I always get the thin crust, square cut. It's fire ?

Ordered an emergency free pizza and when the delivery driver got here he asked if I was going to add a tip to the bill and I told him I had not paid for it myself. He says “it’s just yes or no” and I said “well no because I didn’t pay for it” he got so mad saying something about most people tip and he wasted gas coming here. Well maybe you shouldn’t deliver with a gas eating mustang ??‍

I ordered a pizza and it wasn't cut, and the delivery driver was rude.

This particular location has an above average level of food quality and customer service.I order from here regularly as I live close by. The pizza and cheese bread I get here is so good, fresh, hot, good amount and dispersement of toppings, are always great and the customer service, both in person and on the phone, are always great too.I just figured that was the standard for Domino's until I ordered a curbside order from the Walmart Way location.So rather than bash that location, I decided to give the duly earned praised to this location, recognizing that they are setting a high standard to which the other locations should be held.Well done you guys!

Worst customer service experience! My husband called about a few hours ago and the guy on the phone asked for our address because we were ordering carry out. We place our order and then he proceeds to use a gift card. Well an hour an a half in they still didn’t show up with our pizzas. Well we call back and they told us that they called us to VOID the order because we are apparently out of area for them to deliver to, well not knowing that they called us they went ahead and voided out the order anyways. Well the manager on the phone got an attitude with us and then wanted to charge us again for carry out when she should have given us our money back for the previous order. I will not be ordering from here again. I can tell you that much. Always look at the reviews before you order or go anywhere. It’s important!