Mike’s Jazz Cafè - Richm

Very soulful vibe, with great music and a warm and inviting atmosphere. The food was delicious, with the mac and cheese being my absolute favorite—rich, cheesy, and very flavorful . I definitely will be back soon!

I am NOT a review leaver however this was Absolutely the worst .... a 3 hour experience I will never get back. If I went in to every detail I'd need a power point presentation. Took literally 2 hours just to get our food. 30 min to get a water and beer... amd thats after mentioning it to someone..never saw the same server twice. They were out of product after JUST opening. We were told there was a private party which i assume they weren't prepared for. Mac and cheese tasted spoiled and salmon was seriously over cooked...i shared this with the server. Items were missing from my dates plate. We were told we would be compensated. The bill was still full price All they did was take off the tax. LITERALLY Paid FULL PRICE for poor service and mediocre food. We were told the manager would come speak with us... that NEVER happened. Made friends with the couple next to us just because we were sharing the same poor experience. The communication between servers is nonexistent, the follow up is poor... the compensation was imaginary. I expected more. I'm not a tough critic. Simple customer service could've altered the experience however they lack this tremendously. It's a NO for me... Ps... the mashed potatoes were good....

We visited Mike’s Jazz on a Wednesday for lunch, exceptional customer service, first greeted by Trinity all the owners Kai to the chef Nia. I tell you this place gets. 5*. Food was . Excellent drinks and the atmosphere is so nice classy. I was truly impressed! I’ll be back to real soon, it’s more than a hour drive but it’s will be worth it. Thank you for making my day. Please stop in and check it out for yourself!

Food was not good. The greens were way too salty, and the grilled chicken was horrible. Like cutting a car tire. It was undercooked. I think it was boiled, not grilled. By the time it came out, most everyone in my party was done eating. We had a 5 p.m. reservation, so there was no crowd. Took 1.5 hours for everyone to get their food. Lots of flies, one flew into my sister's wine glass. Not a good experience at all.

Had a wonderful time at Mike’s Jazz cafe last night.The food was so good and flavorful. The drinks were also top tier. The staff is so welcoming . The atmosphere was clean and very much on theme. Had a wonderful time and will be back soon.