Tokyo Joe's Sushi Factory - Richmond

Excellent food with unbelievable speed to deliver to your table, and with a very good price.Taste is good, staff are nice, place is clean and simple, must have a try.

Usually this place is 10/10 and has been the same quality and service since I was a kid. However tonight I went for dinner at 6pm with my mom and service was awful. There was a girl training another girl and it was not the same warm experience we were used to. They didn’t have any manners and only talked to eachother. They never came back after we were done eating so my mom went to get our own takeout boxes, and as we were trying to pack our food the were shoving the machine in our faces trying to get us to pay immediately. I had to ask them to give us a second since there was literally no space on the table and we were in the middle of putting food in boxes. The just put the bill on the table and waited with the machine for my card. I know she was training another girl but she could have at least lead by example instead of being inconsiderate. This definitely isn’t the friendly service this restaurant is known for so I sincerely hope that isn’t the new standard. This place has been consistently good for so many years, it’s a shame bad service can ruin an experience.

Delicious sushi prepared and served blisteringly fast. These guys will have your order on your table faster than you can blink.Service is enthusiastic and great, food is fresh and delicious. What more do you want?(Just don’t forget to bring your debit card, or cash — these guys don’t take credit cards!

This place is awesome! The stuff is super friendly and shockingly fast, we literally got our food in less than 5 minutes and it was delicious.

I used to really enjoy coming to Tokyo Joe’s, and I’ve been coming here for a long time. The service is great, staff is usually friendly, and the ambiance feels like a homey, family run restaurant.Recently I’ve felt like the quality in food has gone, while the prices have increased. Things like the sashimi is cut smaller, the dynamite roll has one yam and one shrimp tempura instead of two shrimp tempura. Tuna in the negitoro tasted a little bit fishy.I might order from them again but maybe not for a while :