Jersey Mike's Subs - Richmond

Laura made my tuna wrap and it was the best I have ever had. Thank you Laura for taking the time to give me the best wrap ever. And Christian was very helpful also. I will definitely return to this location.

They were tremendously busy and I felt rude asking them to heat up the roast beef for my grandma. But they did it with a smile on their face. Then we joked about how ridiculous it is that grandma is 97.Food was terrific. Grandma kept raving about it. I told her it was subway because that 's what she wanted. Subway is just as good as I remember ?Overall there was a bit of a wait but the customer service and food quality made it worth it.Well done staff!

These guys are so wonderful! Their chipotle mayo is so scrumptious with their cheese steak! And the bread is so great! Worth a try

Kids on the night shift did not do a good job, but Brandi made it better.

Tried to get dinner from here tonight around 7:30 pm. When we walked in, a woman who appeared to be the manager said, no,no,no and gave us a look that was NOT friendly, to say the least. I asked if they were still open and was told they were. When the same lady asked, with an attitude, what she could get us, we decided it would be best for us to go elsewhere. There was another customer in the store who witnessed this exchange and just kept shaking her head no . The station was a mess, which may indicate they had just finished a dinner rush. I understand how she was feeling but when you work in any kind of customer service, those thoughts and feelings should be kept under some control when customers are present.