Tim Hortons - Richmond Hill

The staff are so friendly, I had my son with me while picking up a doordash order, I got there quick so had to wait a minute for the order so they gave my son timbits and chocolate milk ? It's the little things that show they value their customers

My clothes got stink smell after visiting. Some annoying flies and mosquitos are frying around. A table with broken legs for years never got fixed. d=Donut and muffin crumbs often on the tables and the floor! Hygiene of this place definitely needs to be improved!

Ordered a sandwich and a wrap combo. Ordered at 3:36pm, food came at 3:53pm despite 12+ staff being present in the kitchen. Half of them were talking to each other while the other half was working at the slowest pace imagineable.

Some of the ladies here are rude and will not admit to their mistake as they will continuously tell you that it’s your fault even though they gave you a complete different order then what u asked. I would say that when speaking to customers they should not be screaming but talking in a nicely manner as it is one of their responsibilities.

Unbelievable nice manager Delio. I'm so surprised with Delio today. He handled the mistakes of my breakfast so well. He just made me another wonderful day.Another Asian old man (manager Charle,I believe) he is amazing too.It great to have you guys in this location. Hope you guys never change the managers.supervisor lady. Fix the mistake of my order in no time.Parking: Free and huge