Menchie's Frozen Yogurt - Ridley

Overall great, frozen yogurt and toppings. The humongous downfall is the people working in the facility. I was there yesterday, Friday night, and there was a young lady that was extremely rude and non-communicative. I would highly suggest getting people that want to come to work, working at the facility. Highly suggest some customer service training.

Showed up around 12 and they were closed went to the stores in the center and came back to see if they are open and they were still closed

I'm baffled at tonight's encounter at the Folsom Menchie's. Tonight my friend and I left at 840pm to get froyo. We walked in at about 847pm, and they close at 9pm. We paid and then sat outside. You would think the girl, Anna, would've said politely we close in ten minutes and have to bring the patio furniture inside. When in reality, she came outside being abrupt and abrasive telling my friend and I we need to leave and they're closed, also telling the other's sitting at the table over. I will never be back to support this establishment again! Being self employed, this is NO way you treat someone supporting a small business.

I love Menchies. Consistently great flavors. The owners are very personable and kind and so is the rest of the staff. This is a clean, welcoming location.

I go to this lovely spot from time to time! This is my favorite place to dine. I visit this place routinely. The meals are very tasty, the crew is professional and the prices are affordable. I enjoy being in this spot over a good lunch.