Identity Coffee Lab - Rindge

The food and service at this restaurant are excellent.

The coffee selection at this restaurant is excellent. The espresso and pour over coffee are expertly crafted. The baristas, Taylor and Tyra, are helpful and professional. The atmosphere in the store is very pleasant, with beautiful and peaceful decor. They also make delicious authentic Liege waffles. In my opinion, this is the best coffee shop for miles.

If you're passing through Rindge, you must make a stop here! I ordered a honey latte and it was excellent.

We were eager to try out this restaurant. The location is convenient and the decor is lovely. The place was bustling with people chatting and waiting for their food. We just wanted a simple black coffee before heading out for an appointment. Unfortunately, the service was lacking. The girl who took our order seemed disinterested and passed it on to another girl who was handling all the work. Orders were being taken on an iPad as well. We waited for 35 minutes along with others, watching as the girl wrote names on cups and talked without making any coffee. The girl in the kitchen was making food one sandwich at a time, causing delays for groups of people waiting for their orders. After 40 minutes, we had to go up to the counter and ask for our $5 coffee. It was finally made and served to us, while others were still waiting. Until they improve their system, I will avoid this place and suggest others do the same. It has potential, but requires better management.

I stopped by on my way to Keene and found it very charming. The chai I ordered was excellent! The service was top-notch, I would give it a 5/5 rating.