J. Buffalo Wings - Riverdale

This WAS my favorite place. But not anymore.I called 25 min ahead, come in the store. It takes ten min more before I go up and say I 've been waiting a while for my order to be called. The young lady says sparkly well did you come up and tell us you were here ? With an attitude. You could have said that nicer. I pay, and still as of now I am waiting another 20+ min AFTER paying... what was the point of calling in?! They don 't start until you pay?! I 'm beyond frustrated, and got zero apologies from the Counter girl or anyone else. Just more attitude.The chicken is amazing though, and the owner is nice. I hope she makes changes because this isn 't the place I remember. Kindness and not wasting customers time goes along way. Still don 't have my foodUpdate: Now the worker lady is basically snickering at my misfortune at this point, as I came up when the next order was up, and it still wasn 't mine. It was a ladies that came in 20 min after me. Wuuuuut.Awful customer service . I didn 't even order a huge order. ?

Excellent chicken, sometime RUDE staff. Took almost an hour for my 30 piece from when I called in. Did they just wait until I got there to start?!

I had hair inside my FRIES AND WINGS as soon as I bit into it. Had to drive back to the place and tell them AND SHOW them the Hair. The cook and was investigating the hair as if it could of came from me. After I got a new plate I didnt enjoy it. I opened up each wing and fry on the inside making sure there was no long strands of hair. Will NOT GO BACK AGAIN

I had to update my last review from 1 star two years ago. The customer service has since improved drastically and the wings are delicious.

Our food was burnt and not edible at all. I could believe they would think it was ok to serve such horrible food. To think I spent $33 smh. I would BOT