Plum Garden - Rochester

I had another fantastic meal at Plum Garden, but I have to give it 4 stars due to the shabby appearance of the tables and a strange smell when entering the restaurant. The interior could use some updating. However, they do serve the best fried rice I have ever had, out of the numerous ones I have tried in various places across the country, from here to Maine.

My boyfriend and I went to this restaurant and sat in the dining room. It was the worst experience we've ever had. We didn't have time to view the menu before our server came to our table and asked for our order. She rushed us to order our drinks and food, causing us to order the wrong items. When our food arrived, it was cold. We requested double rice instead of vegetables, and were told we wouldn't be charged extra, but we were still charged. When we brought this up to someone, all they said was "oh sorry" and walked away. We spent over $80 on two mediocre dishes. Overall, we were very disappointed and will not be returning to this restaurant.

The service at this restaurant is excellent. I always choose to sit on the dining side for the sushi. I highly recommend going on a Thursday when Compone is working, as he makes the best sushi.

Dilapidated and dirty interior, very average food. I?ve been coming to PG for many years. This evening was the first time since the beginning of the pandemic. The interior of the restaurant hasn?t been updated, or thoroughly cleaned, in many years. Thecarpet is greasy and dirty, several light fixtures are burned out, some of the stone facade has fallen off, there are stains onthe walls. The grease panels over the hibachi grills haven?t been cleaned in a long time. The grease is literally dripping ontothe grills. The lobby seating wore out years ago. Ceiling panels are missing and broken; stuff is literally hanging out of theceiling. The hibachi grills have seen better days. The stainless steel trim around the grill top was falling off; the chef hadto put it back in place a couple times. Given the poor condition of the dining area, imagine what the kitchen must look like.How does this place pass a health inspection? The food is average at best. $37/plate is outrageous for the condition of therestaurant and the low quality food. It was hot; that?s the best I can say for it. The soup was weak broth with a couplevegetables floating in it. The salad was floating in a half inch of water and clearly wasn?t freshly made. The steak was fattyand tough; the chicken a bit rubbery. The owners are clearly milking every dime out of the place and not investing a nickel incleaning, repairing or updating the restaurant infrastructure, the menu or the quality of the food. There are so many greatrestaurants in Rochester; this place isn?t among them. Plum Garden?s day has come and gone. Time for a major refresh or toclose.

Our cook Tony was awesome!!!! But the place smelled like a restroom? and no, it wasn?t the smell of the food? it smelled dirty. Our server brought us dirty water glasses and would grab our plates from us without asking if we were done. Overall, we reallylike the hibachi food, but didn?t appreciate the waitress and the restaurant itself was not clean.