Mcdonald's - Rocklin

Picked up an order and was shorted a large fry. Discussed problem w/manager a week later on next trip. Mgr refused to comp a large fry. Said I had to call in the day it happened. Thats what I call bad cust service. Loose a long time cust over a $5. fry!

The chicken nuggets tasted like they sat out for hours, just like stale oil or something, and Someone obviously doesn’t know how to follow instructions here. We were the only people in line, so no way they were too busy to notice. This is just incompetence. Do better. This is Rocklin not south Sac..

Waited 5+ minutes for 4 hot chocolates. Had to go park the car and wait. When they were brought out, they were way too hot for the kids.

Milkshakes are what my son and I come for,, We have the gal take 2 cones drop them into a med cup,she tops it off,then our 2 dogs get the cones/frosty bottoms ,,

2/14/2024Stopped for the big breakfast but messed up the order trying to use the kiosk for the first time. Maybe later I'll get the hang of it.Three stars ? ? ?