Dunkin' - ROCKY HILL

This place does not cool the food before they give it to you I feel like everytime I go here it's cold as

I usually come here to order doughnuts for my staff. I will never come here again. Today 08/07/2023 5:28p-5:30 who ever worked the drive through was extremely rude. The heavy set lady or what ever it was had the worse attitude i have ever experienced. Please train your staff on customer service.

Very professional check out was quickParking: It was good..

Nurses day 2023, we head to Dunkin' for some breakfast and a free ice coffee. Get to the window, the lady says she knows nothing about it and calls over a manager. The managers says they don't offer any kind of health care discounts. We pull up the add and explain that it's nurses day. Another manager is called that flat out tells us no. Well I would have went to the Starbucks across the street if I'd known. Incredibly rude. I would urge anyone in health care to steer clear of this particular location. To add insult to injury, I get half way down the road and my order is completely wrong. 1 star. 0 if I could give it.

They changed the espresso to put in tiny cup that will spill when driving. I asked if they can put in larger cup, they did but said from now on it will be in small cup. I said in this case I will get my coffee at Starbucks next door and the answer was : do what you gotta do man !! Customer service at its best.. I go there every day!! Will not be the case !!