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Contribuisci feedbackFood is very tasty and service is great. Atmosphere is the best. Coffee is decent, not amazing, but I am from Costa Rica so take that with a grain of salt.
I visited for the first time while in the area for a doctor's appointment. The barista was friendly, knowledgeable, and very helpful. I ordered a delicious coffee drink with a hint of chocolate oat milk, and the vegan oatmeal cookie was fantastic. The prices for other bakery items were reasonable as well. I would definitely visit again.
We ordered Erie Island for an office breakfast and it was amazing! Carla made it so easy to place my order, the food as always was fresh and tasty. There is a new favorite in the office, totally going to order again!
I usually visit this restaurant at least once a week to grab a bagel and a pastry, and I've never had any problems until today. When I arrived to pick up my order, which was already prepared, I noticed it sitting on the counter while employees walked past without acknowledging it. I tried to get the attention of one of the staff, but a red-haired woman yelled at me to get back in line. I had to wait to pick up an order that was ready, and I felt incredibly embarrassed being yelled at in front of a crowd. Then another employee tried to explain that pick-up orders are normally on the rack. I understand that, but this time it was just sitting out while staff were goofing off nearby. I've spent a lot of money here over the months, but after this experience, you've lost a regular customer.
I ordered an espresso on Sunday, November 13, just before closing time, and it was unfortunately disappointing. It was overly burnt, and the beans weren’t ground to the proper size for an espresso. I have had good experiences with espresso at the downtown cafe, but this was not the case at the Ricky River location. I tried to call and leave feedback, but the phone number did not allow for messages, so I’m posting my review here instead. Regarding your response, I want to clarify that my mention of the barista's race is not relevant to my experience; I merely included it as a description. Thank you for your attention to this matter.
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