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Contribuisci feedbackThe best **** Mary you could ask for especially at 8 am. Great service, great drinks, and crisp air conditioning. What more do you need in life?
Nice! Organized service was great food is fantastic. Host was polite sever was as well. The views are amazing over look lake Conroe. The decor and the bar is perfect. The size of the bar is impressive plenty of seating
Cody assisted me in getting day passes for my visit. He was a pleasure to work with. He was very knowledgeable about the resort and would answer questions without hesitation. He was never overwhelmed and always gave his undivided attention. For those who visit and want to start off your trip right, go to him.
We had 7 problems with our day pass. 1) Nobody working the day pass line. There were several people in line waiting to get their day pass. Finally the person in front of the line asked the check in staff if they could help us. It took a half hour just to get our day pass. 2) They weren't allowing food to be ordered by the waitress at the pool, only drinks 3) only 1 waitress and 1 bartender, so drinks were really slow 4) the system to indicate where you are sitting when you order food with a QR code wasn't working so the person who delivered our food, had a hard time finding us. 5) They allowed kids in the adult only area of the pool. 6) The big water slide was not working. 7) Towel station closed about 1:00 pm, therefore we couldn't get more towels or return the towels we had already checked out. We had to take our towels to the front desk. This day pass was EXPENSIVE! I would expect more out of the Margaritaville brand. One or two things going wrong or being short staffed is expected and reasonable, but to have 7 problems within just the 4 hours that we were there, it unacceptable. With that being said, the food was good, the waitress who was serving drinks was very nice and worked her butt off and the lazy river and infinity pool was very nice (when other patrons kicked the little kids out, ha).
Went to stay in the cabins. Cabins were ok. Air conditioning was adequate and room was ok. But the pool on the other hand was hot. The water was hot. Don’t know why but water was very warm. The facilities are not what you see on the website. They are all really there but a picture can’t describe what the grounds look like as well as what the status of the place is. Sub par experience we left early due to situation and attempted to contact front desk 3x, 4pm 6pm 8pm. No answer and never returned call. Was charged for extra day we didn’t stay no biggie not the hotels fault but I would never recommend this property due to the water park is dilapidated and inadequate. As far as enjoyment as a whole. Experience was 1 out of 10. Thanks