Chipotle Mexican Grill - Roseville

I?ll start by saying the food quality was totally fine and tasted great. The problems lies within being charged for things that I did not receive, being a to- go order ,that?s highly frustrating since you can?t just walk back in and have the problem remedied. I was charged for large bag of chips and received what looked like precisely one handful of chips. I also received no Salsa on my burrito bowl, to top it all off I ordered double chicken and definitely only received a single order, while being charged for a double. Again the food tasted fine , but the service could be much improved to help avoid future frustrations such as this. Yes it?s small in the grand scheme of things, but every dollar is starting to count now more than ever.

This is the absolute worst Chipotle in the area. Always super slow. Don?t even think about mobile ordering. It will take forever and be super small portions. Just tried to walk in here to give them another chance and they are literally turning walk in orders and only filling mobile orders because they are understaffed apparently. I get being understaffed these days, but you don?t turn away people who walk in because you accepted too many mobile orders. Turn off mobile ordering. I would have gone to another location instead of this one if I had known they were closed. Was excited for the this Chipotle to open but it?s been nothing but disappointing.

Ordered a VEGGIE Burrito bowl and they gave me a bowl of rice, corn salsa, and guacamole.... Where are the veggies? They also didn't put the mild salsa we asked for on the bowl. Chipotle has consistently gone down hill year after year. Idk why we even bother going to chipotle.

DO NOT ORDER VIA MOBILE!! Such a scam, did not put ingredients requested, extremely small portions, I?m talking like baby scoops, waste of money! Go inside if you?re going to order, line moves fairly slow but they?re getting better. Some employees give you very small portions even if you ask for a little more, others will give you full size portions at least. I only get bowl though if I go to this location as they can never seem to wrap the burritos, always fall apart and loose the food. Best location to go to is the one by Nugget off Pleasant Grove

I don't even want to give a star for the portion size I received for the online order. Just look at the picture. Seriously no rice, and chicken doesn't even look like a full spoon and then it was tossed to shift food to the side. With small chips and this wimpy bowl I had to pay $14 and some change. Ridiculous. Raise prices and skimp on full servings.