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Contribuisci feedbackA great experience and our first time at Hook Reel. We were seated right away and greeted by Justin who quickly filled our beverage order. This place has great atmosphere and very friendly staff. Our food was excellent! I had clam chowder and a chicken Po-Boy which was very tasty but I wished I had ordered a boil like the others at our table did cause it smelled so delicious! Our server Savannah was friendly and very polite. We will definitely come back and try the rest of the menu. Manager even stopped by the table to make sure that everything was great. Great service and excellent food!
I decided to try Hook Reel while visiting the area and I am so glad that I did. The food was amazing. The crab legs were big and the Hook Reel seasoning is one of a kind. They were short staffed but the General Manager, Edward took care of me. From greeting me at the door, to taking my order and checking in on me while I ate. I will be back whenever I am in the area!
Food was good! Service good! We had to wait a little longer than expected for the food but I assume because it?s all fresh so we didn?t mind at all! It was good! Spicy if you do the Cajun but regardless so good. Definitely will go back. Friendly staff and waitresses too.
We was seated fast. But when the waitress came she sat in our booth and took the order. After taking the order she never came back the bust boys was the ones that helped there after. We ordered drinks that never came. I was disappointed on my first trip there???? But the crab balls and sweet potato fries was good????
Me and my fiance went here for the first time yesterday and the food was great definitely tasted like it was made with love the seasoning they use is perfect. Everything we got arrived hot, but we did sit and wait for over a hour just to get our first drinks/food, the system they used with the tablets didn't put our order threw at first so our waitress came and let us know, she was very polite and friendly. So we put our order back in and shortly after we got our food our margaritas came too. The only other down side was when I went to the bathroom only one stall had toilet paper, I would just recommend they check on that a little more often so they don't get complaints because over all I would definitely go back. Keep up the good work. :