Firehouse Subs Roswell Kass Plaza

They get our order wrong every single time. Whether we order in or order online. I’m allergic to eggs and can’t have mayo. Yet, every single time we eat here, my sandwich has mayo.

I would have given five stars but the staff isn't particularly friendly and several times the sandwiches were made wrong. However, the sandwiches are fabulous! So tasty! Fresh ingredients, meats cooked to perfection.

I have nothing bad to say at this restaurant. They make excellent sandwiches and have fantastic chili. They were very friendly throughout the entire experience, and ordering food was quite quick. From the time I ordered, it took about five minutes for me to be prepared and given. I got the medium Italian sandwich which had the perfect amount of meat and paired with the cheese, mayonnaise, and perfectly toasted bread, this sandwich was incredible! The chili was also surprisingly tasty. Not too oily, this chili was chunky with tons of meat and tomatoes. The secret is to get their sriracha packets and dump 2 of them in a bowl of chili. This elevates the flavor and brings a subtle kick that the chili definitely needs.

They get our order wrong every single time. Whether we order in or order online. I’m allergic to eggs and can’t have mayo. Yet, every single time we eat here, my sandwich has mayo.

Hate leaving a 1 star but this is the worst Firehouse I have been too..Hubby went last night and got a hook and ladder he took 2 bites and threw it away ..I just chopped it up to him not feeling well...I went toda and got a meatball add mustard, lettuce and tomato...No mustard,no cheese and this is what I got on top of my sandwich?...Same girl both nights making food,,,we are in a hotel so did not feel like going back..Will never go to this location again...Did not even try to get it right