Eastern Flavour - Rother

I ordered a family takeout on Boxing Day evening and although our food tasted ok every dish had dry chicken! I know it's pre cooked at some restaurants and the last time I ordered here the Chicken was the same! It ruins the food for me especially as I spent nearly £70 on the night. Bengal Brasserie always have moist tender Chicken so I will be going back there for now.

A really tasty meal from here. Pleasant welcome when we went in to order. Priced very reasonably. Could see the food being cooked freshly for us. Peshawar was really good, as was the pathia. I think I've found my new local.

We ordered our food at 6pm on Saturday night, a set meal for three people. I was told that the meal would arive within 40 minutes. I asked whether they could accept contactless payment but advised that I could make payment over the phone. Upon payment being made I was informed that their usual driver wasnt working and it might take up to an hour 7pm. Food not here by 7.20, was told it was on way and would be here any minute. Food not here by 7.40, was told it is with the driver but we are short staffed, food not here at 8pm, told that it would be here any minute and the phone hung up. Food arrived at 8.15 some 2 hours 15 minutes after ordering it and it was stone cold all of it. Tried to call Eastern Flavour to discuss the poor food and service no answer. Sent a message to Eastern Favour the following day and I was told, really sorry but our driver wasnt available so we had to do it ourselves. I complained further and was told we will give you a free dish when you order next. We are absolutely appalled by the food and the service and will never order from Eastern Flavour again. Such a shame because the meals last year were really tasty and hot!

We have used this takeaway for many years and have found the food to be excellent. However on the last 4 occasions there was hardly any chicken in any of the curries. Come on Eastern flavour we are not stupid After 4 almost vegetarian takeaways we are going else where!!

Have generally been pretty happy overall.visited 2 Saturday's ago and placed a takeaway order for myself mother and friend.was told half hour wait which was ok...45 min later no food.and as I had sat waiting I observed another customer viewed the menu paid and was given his food 15 mins later.i complained and was looked at blankly and given 2 free soggy popadoms.pretty disappointed really